Refund policy

No refunds/returns

We do not accept returns nor exchanges, all items are made to order.  Should there be an issue with your order, such a damage or wrong item sent, please send us an email to info@titikreationz.com. Please be sure to include your order number in the subject line. There are no refunds nor exchanges on custom items.

Damages and wrong item

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns or exchanges on sale items.